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I love ur products..but the gold paint on the bolt of the mug tends to come off when washed. This was gifted to someone and I was very disappointed when I was told abt this. I'm a regular Bigsmall customer since I'm happy with the quality of most of ur products..but this was disappointing specially since it was to be gifted.
Thank you for the feedback. Since the mug sports a metallic paint finish, it tends to come off in case it is scrubbed off in a hard manner. Hence, it's advised to to do a gentle hand wash. We apologize for what you faced and would work on improving your Bigsmall experience!
Thank you for making the gift special with the handwritten note. The handwriting was beautiful. Kudos to the person who did it. Loved the site.